IT support services
CPC v2.1 Code: 83132
About it support services
cpc code 83132 covers the provision of IT support services, which are essential for the smooth operation of businesses and organizations in today's digital landscape. This industry plays a crucial role in ensuring that computer systems, software, and networks function efficiently, enabling companies to focus on their core activities and remain competitive. IT support services encompass a wide range of activities, from troubleshooting and maintenance to system upgrades and data management, making them an integral part of the broader information technology (IT) sector.
Production process
IT support services typically involve a combination of remote and on-site assistance. Remote support is often provided through helpdesk or call center operations, where technicians can diagnose and resolve issues over the phone or via remote access to the client's systems. On-site support may be necessary for more complex problems or for tasks that require physical intervention, such as hardware repairs or network installations. IT support professionals utilize a range of tools and software to identify and address technical problems, as well as to implement preventive measures and optimize system performance.
Production inputs
The main inputs required for the IT support services industry include skilled IT professionals, such as computer technicians, network administrators, and software engineers. These workers possess specialized knowledge and expertise in various hardware and software systems. Additionally, the industry relies on a range of computer hardware, including servers, workstations, and networking equipment, as well as software applications and tools for remote access, diagnostics, and system management.
Production outputs
The primary output of the IT support services industry is the provision of technical assistance and solutions to clients, which can include individuals, small businesses, or large enterprises. The services provided by this industry can help improve the efficiency, productivity, and security of computer systems, ultimately contributing to the overall competitiveness and success of the organizations they serve. The outputs of this industry may be consumed by a wide range of other industries, such as nc_link(52), [nc_link(54)](Professional, Scientific, and Technical Services), and [nc_link(61)](Educational Services).
Family tree for it support services
graph LR
A["<a href='/classifications/cpc/v2-1/8'>8: Business and production services</a>"]
A --> B["<a href='/classifications/cpc/v2-1/83'>83: Professional, technical and business services (except research, development, legal and accounting services)</a>"]
B --> C["<a href='/classifications/cpc/v2-1/831'>831: Management consulting and management services; information technology services</a>"]
C --> D["<a href='/classifications/cpc/v2-1/8313'>8313: Information technology (IT) consulting and support services</a>"]
D --> E["<a href='/classifications/cpc/v2-1/83132'>83132: IT support services</a>"]
D --> F["<a href='/classifications/cpc/v2-1/83131'>83131: IT consulting services</a>"]
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